Not-at-fault accident claims
Not at fault? We handle your claim – and recover the costs from the at-fault insurer.
If the accident wasn't your fault, we manage your claim against the at-fault driver's insurer from start to finish – lodging the claim, dealing with the insurer and negotiating your settlement – while keeping you on the road with a replacement vehicle from our own fleet.
After an accident, the last thing you need is paperwork.
- We claim the costs of your claim from the at-fault party's insurer – not from you.
- Our own rental fleet – a replacement vehicle keeps you on the road while yours is being repaired.
- Our own secure storage – your damaged vehicle is kept safely at our premises.
How it works
Four simple steps – we do the heavy lifting
Call us or start your claim online
Reach us on 1800 957 474 or start your claim any time – it takes a few minutes on your phone.
Fill in and sign your claim form
Complete and sign your claim form on your phone – including accident details, a diagram and photos.
We get you back on the road
We arrange your replacement car, secure storage for your damaged vehicle and the repairs.
We recover your losses
We deal with the at-fault party's insurer and recover your losses from them – not from you.
Our services
Everything handled, end to end
Accident claims recovery
We lodge and manage your whole claim against the at-fault party's insurer, and negotiate the settlement for you.
Learn moreReplacement vehicles
A replacement car from our own rental fleet keeps you moving while your vehicle is off the road.
Learn moreVehicle storage
Your damaged vehicle is stored securely at our own premises while your claim is underway.
Learn moreRepairs
Assessment, quoting and repairs to pre-accident condition – with our repairer or your chosen repairer.
Learn moreWhy choose us
Built to take the stress out of your claim
- We claim the costs of your claim from the at-fault party's insurer – not from you.
- Our own rental fleet – a replacement vehicle keeps you on the road while yours is being repaired.
- Our own secure storage – your damaged vehicle is kept safely at our premises.
- We deal with the insurer for you – lodging, negotiating, and engaging legal representatives if needed.
Been in an accident? Start your claim now.
It takes a few minutes on your phone. If you'd rather talk first, call us and we'll walk you through it.